Shipping Policy for UltraRapic

Effective Date: January 3, 2025

Thank you for shopping with UltraRapic! We are committed to providing you with an exceptional shopping experience. Please read our shipping policy below to better understand the terms and conditions of our shipping process.

1. Shipping Locations

We currently ship to all locations within the United States. Unfortunately, we do not ship internationally at this time. However, we are working towards expanding our shipping services in the future.

2. Processing Time

Orders are processed within 1-2 business days after payment is received. Please allow additional processing time during peak seasons or for custom orders.

3. Shipping Methods & Delivery Time

We offer various shipping options for your convenience:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: Next business day (available for orders placed before 12 PM local time)

Shipping times may vary depending on the carrier and your location.

4. Shipping Costs

Shipping costs are calculated based on the shipping method selected at checkout and the destination of your order. Shipping fees are non-refundable unless the item is damaged or lost during shipment.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment online.

6. Lost or Damaged Items

In the rare event that your item is lost or damaged in transit, please contact our customer service team at info@ultrarapic.net within 7 days of receiving your order. We will assist you in resolving the issue as quickly as possible.

7. Shipping Delays

While we strive to ensure timely delivery, unforeseen circumstances such as weather, carrier delays, or public holidays may affect delivery times. We will notify you of any significant shipping delays.

8. Customer Responsibility

Please ensure your shipping address is correct before finalizing your order. UltraRapic is not responsible for incorrect or incomplete addresses that lead to delayed or undelivered packages.

9. Returns and Exchanges

For information about returns or exchanges, please visit our Returns and Exchanges Policy.